Staff Evaluation
3 Hours
Assessing staff performance and their training and developmental needs
Maximum of 15 students
Project Management
6 Hours ( 1 Day )
Taking charge and leading, developing an idea into a workable solution, motivation and team management
Maximum of 15 students
Customer Awareness
3 Hours
Introduction to internal and external customers.
Customer relationships and problem solving.
Communications and the angry customer
Maximum of 15 students
Customer Awareness
3 Hours
Introduction to internal and external customers.
Customer relationships and problem solving.
Communications and the angry customer
Maximum of 15 students
Customer Focussed Working
6 Hours
A more in depth look at the needs of the customer, equipping your staff to commit totally to the customer protecting your business
Maximum of 15 students